FAQ 常見問題

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常見問題

IAV支持哪些付款方式
目前IAV僅僅支持PAYPAL支付,之後會開通支付寶掃碼支付。

所有IAV上的影片都可以免費觀看嗎?
只有最新女優更新可以免費觀看,但需要您註冊免費會員之後觀看。

在線影片觀看
所有標識為在線影片的會員區均可以於PC或手機上在線觀看。

什麽是手機影片
手機影片的分辨率為720×480,用手機瀏覽的效果最佳,但如果使用PC端觀看,效果也是不錯的。

手机区如何直接用手机浏览会员网址?
可以到QR页面用二维码扫一扫直接到相应的网址浏览。

會員問題

會員等級
IAV有很多不同的會員等級,所有的會員等級包括:

全通會員:可以觀看IAV所有的欄目,包括無碼影片及有碼影片,在線及下載類。
無碼會員:可以觀看所有無碼類的欄目。
有碼會員:可以觀看所有有碼類的欄目。
免費會員:可以觀看所有的最新出道女優欄目。
更多會員类别:查看更多會員類別或查看所有會員商品

如何加入會員
點擊‘加入我們’,您可以看到‘成為會員’的頁面,點擊下面的價格鏈接即可跳轉到PAYPAL支付頁面,支付完成後,您會收到一封附有註冊會員的鏈接地址的電子郵件(電子郵件是您在PAYPAL註冊的郵件地址),填寫完成後即成為相應的會員。

如何成为免费会员
請到會員登錄/註冊頁面加入免費會員。

我是會員,為什麽沒法瀏覽最新出道女優?
您需要註冊免費會員觀看。

註冊成功後到哪裏找到我的會員頁面
在您註冊成功之後,相應的頁面即刻為您開通,您可以到會員的相應頁面去觀看影片。
您可以先到登錄頁面進行登錄,也可以到會員檢索頁面直接進入。

之后每次在哪裏可以註冊免費會員?
點擊這裏鏈接到免費會員註冊頁面

會員的登錄頁面在哪裏?
點擊到登錄頁面,或您在每個頁面的左側都可以找到。查看所有會員頁面檢索列表,您可以先登錄再進入,或者進入後再根據提示登錄。

我已經是付費會員,但卻無法登錄。
首先請查看您輸入的會員用戶名和密碼是否正確。
如果用戶名和密碼無誤,則請再次確認您是否還在會員期限內。
上述兩點都無誤後還是無法登錄,請與我們聯絡,IAV會及時重置您的密碼,請您務必用註冊的郵箱給我們發郵件。

遇到其它註冊問題?
您可以隨時聯系我們,點擊這裏與我們聯絡

專賣店問題

下載類影片如果購買
您可以到相應的商品頁面查看您喜歡的影片專輯類型,之後點擊購買即跳轉到PAYPAL的支付頁面,支付完成後,您會收到一封附有下載地址的電子郵件(電子郵件是您在PAYPAL註冊的郵件地址),您可以復制粘貼下載鏈接到瀏覽器中進行下載。

我的哪個電子郵件地址會在付款后收到郵件?
A: 我們會將郵件發至您綁定paypal的那個郵件地址。

在哪裏可以看到最新的專賣店商品
您可以在專賣店商品看到所有的IAV商品

我已付款,但未收到任何的郵件。
A: 通常系統會在您付款的那一刻自動將帶有下載鏈接的郵件發至您的信箱,當然也有可能是發到了垃圾郵件中,如果您在15分鐘内尚未收到我們的郵件,請直接與我們聯係, 把您購買時所用的郵件地址添入,我們會在第一時間將郵件重新發送給您。

我應該粘貼哪個鏈接地址進行下載?
A: 在郵件中,會有下面這樣的鏈接格式 : https://www.iav.club/?enc_dl_action=process&file=xxxxxxxxxxxxxxx. 拷貝并粘貼這個地址到瀏覽器的地址欄中,進行觀看/下載。如果您購買了超過一個商品,那麽郵件中會有相應的鏈接發送給您。您衹需逐一點擊并下載即可。

下載的文件是什麽格式?
A: 大多的下載文件爲Zip格式,所以需要解壓后進行欣賞,另外也有MP4格式,這個格式無需解壓。

我看到了影片播放,但不知道在哪裏進行下載.
A: 由於我們部分的影片是mp4格式,所以可能會在綫播放,如果您使用的是谷歌瀏覽器(google chrome),按下面的圖操作下載。

如果在購買或註冊會員遇到任何問題,請隨時和我們聯系。iav@post.com

我們建議您使用谷歌瀏覽器或是Opera瀏覽器。

General Questions

Which payment methods accepted in IAV.com
Currently we only accept Paypal, later we’ll have Alipay and more payment methods.

Are all the videos free for watch at IAV.club?
No, only Idols on debut free for free member, and you can register as free member here.

What is video watch online?
All marked as video online can be watched directly through your PC or mobile, not need downloading.

What is mobile video?
Mobile video is made by 720×480,best watching result through your mobile phone, but it’s OK watching through PC.

How can I find my mobile membership through mobile phone?
The easiest way is to scan QR code at IAV QR page then access by mobile phone.

Membership Questions

Member Classification
IAV has different member class, details as below:

All-Pass Membership: you can watch all the videos
Uncensored Membership: you can watch all the uncensored videos
Censored membership: you can watch all the censored videos
free membership: you can watch idols on debut
All other membership: view all other membership products

How to register as member of IAV
click ‘join us‘ then you are in ‘become membership‘ page, click the price tag to pay through paypal, after payment completed, you’ll have an Email with the link you can register as correspondent member.

How can I be free member?
Register in register page and view all free videos

I’m member now, why I cannot watch idols on debut.
You must register as free member to watch it.

Any other qustions?
You can contact us any time through :iav@post.com

I am a member, where can I find the entrance for my membership level?
you can login through login page , and go for your member page, it is accessible for you, or you may simply find login window at left side of each page, login and go for your member page , or you can go to member page , and then fill in member information when system notifying.

I am a member now, but I failed to login.
Firstly, please check if you filled in wrong user or password.
if user or password are correct, please check if you were still in member valid period.
If all were correct, please contact us and we’ll send you a link to reset your password, pleased send Email through the one you registered.

After registration, where can i find my membership entrance?
you can login through login page  , or you may simply find login window at left side of each page.
you ‘ll be redirected to your after login,or you can find it at member list page.

Product Download Questions

Where can I find the latest albums?
You may go IAV Store to find all latest IAV albums.

Which of my email address will IAV send email to?
A: We’ll send the email to the address which binding with your paypal, normally you’ll use it as your paypal user-name.

I have paid but I haven’t received any mails from IAV with download link.
Please contact us attached with your payment details, and we’ll resend you a mail with download links.

I’ve paid, but cannot receive the Email with download link.
A: Normally you will receive an email after your payment, the email contains your download link(s), and you also need check your spam folder as well, anyway, if you failed to get the email within 15 minutes, please contact us, and don’t forget leave the email address (the one binding with paypal), we’ll resend the mail for you as soon as possible.

Which link shall I copy and paste to address bar?
A: In Email, you’ll have a downloadable link format as : https://www.iav.club/?enc_dl_action=process&file=xxxxxxxxxxxxxxx. Copy and paste it to address bar, please enter, then you’ll have it. if you buy more than one product, you’ll have the same number of download links, copy and paste them one by one, then you’ll have them all.

What’s the format of file for download.

A: Files for downloading in the format of Zip, therefore, you need to unzip it after downloading. Some of the files are in MP4 format, which don’t need to unzip after download.

I can see the video, but I cannot download it.
A: If you’re using google chrome as browser, since some of our videos are in MP4 format, which will play online directly in a new tab page, if you use google chrome as browser, you may download it at the same time, see indication below.

If you encountered any problem during registration or product purchasing, please feel free to contact us through iav@post.com

Google Chrome and Opera are recommended browsers.

FAQ 常見問題admin
重設密碼
請輸入您的電子郵件地址,將傳送新密碼到電子郵件。